Declined Services Lowers Safety & Costs Shops $100k-$300k/year

($100K-$300K based on $77 less profit on 5-15 ROs per day, 261 work-days per year)

SI makes maintenance sales automatic because computer tracking is trust-worthy

Sell all service-needs, pre-inspection/DVI based on the shop’s
service history & vehicle usage

Exclusive Breakthrough CRM Technology – Prediction Accuracy Money-Back Guaranteed


Service-Intel POS Add-On

Boost POS Sales


Service-Intel CRM

Maximizes Car Count


Service-Intel Web

Acquires New Customers

Customers hate upselling!
They love managed auto-care!

SI suite boosts POS Service sales, Increases
car count & deepens customer loyalty

Exclusive CRM technology ages shop’s service history based on vehicle’s usage

SI Suite
Predictive managed auto care boosts service sales because it’s unbiased
Exclusive Service-Need Predictive Technology

Service-Intel is compatible with major shop management systems


Managed auto care based on service history & daily usage

Faster Sales

SI automatically identifies service needs permitting estimating and sales before vehicle drop-off. Really, pre-inspection!

Builds Trust

SI provides unbiased service-need recommendations based on vehicle service history and daily mileage to build trust and sales.

Customer Loyalty

SI POS predictive reporting exceeds customer’s expectations with ultra-accurate service management and sales transparency.

auto repair shop crm

Meet the Service-Intel Team

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Jorge Antico

Founder | Developer |
Ex-Shop Owner

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Mike Cooper

Senior Sales &
Marketing Trainer

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Dave SChedin

Master Automotive Coach |
Ex-Shop Owner

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Rod Caballero

Technical Support

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Kirsten Antico

Customer Support

"We know auto repair! My wife and I owned and operated a shop servicing 450 vehicles per month, losing money. Then I developed Service Intelligence and increased my work-order average by $200 because my service writers never missed a service-need sale opportunity again. With Service-Intel, I put my service sales on rails."

Jorge Antico
Founder and CEO of Service-Intel
Ex-Owner of Santa Monica Auto Center, Santa Monica, CA

One Integrated Solution

Superhero Sales

Get the Service-Intel Suite and Save a 14-Day Trial, 12 Months Subscription, then Month to Month


POS Add-On

14-Day Trial, 12 Month Subscription

Supercharge Your Shop
Management System

  • SI POS (Add-on to existing SMS)
  • Ultra-Accurate POS Service Management and Sales
  • Track Essential Services
  • Unlimited 2-way Text Messaging
  • Unlimited Mobile-Friendly Emails
  • Unlimited Shop Service History
  • Shop-Defined Service Intervals
  • Customer Analytics, Segmentation & Exporting
  • Appointment Scheduler with Website Integration
  • Lube-Sticker Printing
  • Set-up Support & Service Writer Training
  • Unlimited Multi-Users & Roles. Add $50/mo.
  • Unlimited (40+) Service Categories
  • Manufacturer Year, Make & Model Service Intervals
  • Unlimited Set-Up & Customizations



14-Day Trial, 12 Month Subscription

Customer Retention, Service
Management and Reviews

  • SI CRM
  • 2-Way Unlimited One-on-One Text Messaging
  • Unlimited Mobile-Friendly Emails
  • Recommended/Declined Work Reminders
  • Customer Reviews and Testimonials
  • Thank-You Campaigns
  • Customer Newsletters
  • Appointment Scheduler with Website Integration
  • Pre-Scheduled Year of Seasonal Campaigns
  • Google/Facebook/Yelp Reviews Live Feed
  • Set-up Support & Marketing Training
  • 500/mo. FREE Automated Texting. Extra SMS $0.07/ea.
  • Optional Postcards incl. postage $1.19/ea.
  • Service-Need Management Reminders
  • Service-Need Daily Alerts (BG Warranty Tracking)
  • Service-Need Mass Marketing
  • Unlimited Service Categories & Set-Up Customizations.



14-Day Trial, 12 Month Subscription

Mobile-Friendly and SEO
Optimized Website

  • SI Website
  • Website Content Management
  • 2-way Unlimited Text Messaging Application
  • Includes Organic Search Engine Optimization
  • 15 Pages Exclusive Content Created
  • 12 Key Phrases and Backlinks
  • Unlimited Website Pages & Content Updates
  • Ranking Reporting
  • Customer Analytics, Mailing Lists, and Reports Application
  • Mobile User Responsive Website
  • FREE Content Updates
  • Appointment Scheduler
  • SI CRM Integration
  • Live Google, Yelp & Facebook Review Updates
  • Unlimited Shop Blog Postings
  • Unlimited Shop Gallery Postings
  • New Website Set-up Support
  • New Website Content Creation $799 One-time Fee
  • Extra Exclusive Content Creation $100/Page

Frequently Asked Questions

Can’t find the answer you’re looking for? We’ve shared some of our most frequently asked questions to help you out!

I already track recurring maintenance manually. Why use software?

Congratulations, you operate a top shop. However, predicting maintenance-needs is time consuming and often applied inconsistently. SI CRM is simple to use, saves time, and pays for itself from day one.

Doesn’t my shop management system have all the service history. Why do I need SI?

A couple of shop management systems allow setting the next service interval, but it is often used inconsistently. SI CRM automatically syncs with the shop service history and ages 30+ recurring services. It then communicates the service needs automatically via text message, emails, and optionally postcards. The end result is an immediate boost in service sales.

I already have a good CRM. Why switch to Service-Intel CRM?

None of the premium CRMs age shop management system maintenance history or communicate service needs based on each vehicle’s daily mileage. For about the same monthly investment, you can upgrade your CRM to authoritative fleet service management that vehicle owners trust.

Doesn’t Carfax do this?

Carfax collects service history from multiple shops and is able to estimate the next oil services. But it doesn’t load all your service history and accurately predicts 30+ maintenance needs based on each vehicle’s daily mileage.

How much effort is this going to take?

Getting started is a breeze as we do all the heavy lifting and customizing the system to your liking. 95% of the training is how to print reports for every customer. You do that and you will increase your profitability by 30% or more.

Is this OEM YMM specific?

OEM YMM usually has to do with tracking OEM services. SI does both. You can track OEM major services, i.e. MBZ A Service, B Service, or track individual components, parts, lubricants or fluids, i.e., MZB oil service, Volvo oil service, Full Syn Oil Service, Semi-Syn Oil Service, etc. SI capabilities are limited only by your detailed service history.

How do I know this will work for my shop?

If you sell 30% more maintenance, you double your profitability. Some shops haven’t experienced the value of predictive service needs. Computerized managed auto care transforms the customer service experience, and they buy more because of it.

My customers already trust my recommendations

Is there such a thing as having too much trust? Replace vehicle inspections recommendations with authoritative aging of service history. Put your recommendation accuracy on steroids with powerful marketing software to get the best results ever!

I need to hire a new service writer first

With SI’s expert reporting at the front counter, your service writer candidate doesn’t require any automotive experience allowing you to choose a “people-friendly salesperson that you can train.

I need to hire a technician first

Hiring good technicians is tough. SI’s benefit is you will be selling more maintenance. Rather than looking for a senior tech, consider hiring an apprentice to perform the less complicated maintenance work.

I use a DVI tablet for service recommendations

With SI, you will use the DVI tablet to sell repairs, not regular services. All maintenance sales are done from the SI reports before the customer leaves the front counter (pre-inspection). SI also shortens the maintenance parts ordering and delivery time increasing shop efficiency!

I am busy already

SI fleet service management capabilities change the shop’s mix of work to favor higher margin recurring services. The boost in profitability gives you the option of sending heavy engine work down the street to keep your bays available for maintenance. The result is faster bay turnover with gross profitability is at 70% or higher.

I already sell a lot of maintenance

Our most successful shops are shops that favor maintenance already. SI makes your life easier. SI computerized fleet service management boosts efficiency, accuracy and credibility. All maintenance sales are done from the SI reports before the customer leaves the front counter. Aging of service history based on vehicle usage is authoritative and trust worthy. Pre-inspection service sales allows quicker parts delivery increasing shop efficiency.

Turbo-Charged Service Sales Made EAsy

Customers decline work because they think vehicle inspections as biased.  Service writers miss service-sales because history review is slow & inaccurate.

Start your 14-day Trial

Call us at 1-877-328-8625 to claim your 14-day trial.

Sales on Rails

SI automates POS service sales by flagging all service needs based on each vehicle’s daily mileage.

Total Control

SI ages service history for 40+ services using your intervals & year, make & model specifics.

Maximize Profits

You’ll be amazed at how fast your profits grow after implementing a few small POS & CRM changes.

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The Service-Intel Solution

1. Send customer SI service-need predictions via SI texting before vehicle drop-off.

2. Ask the customer if you should estimate DUE NOW services. The answer often is “Yes”.

3. Get an estimate approved with a note that parts will be waiting when they arrive.

4. With SI vehicle inspection and pre-sold maintenance are done at the same time!

Get Started!

No Risk 14-Day Trial

Any questions or remarks? Just write us a message!