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Customer Retention 101: Win Back Lost Trust and Keep Customers Coming for Life

Customer Retention 101: Win Back Lost Trust and Keep Customers Coming for Life

by Service Intel | May 9, 2025 | Management, Marketing, Sales

Acquiring new customers is essential—but customer retention is vital? That’s where long-term growth really happens. In fact, studies show that it costs 5x more to attract a new customer than to retain an existing one. For auto repair shops, that means creating a...
The Top 15 Essential Shop Management Systems for Auto Repair Shops in 2025

The Top 15 Essential Shop Management Systems for Auto Repair Shops in 2025

by Service Intel | May 7, 2025 | Marketing

In today’s fast-paced auto repair industry, reliable Shop Management Systems (SMS) are no longer enough. Whether you’re a growing independent garage or a multi-location service center, the right combination of software can dramatically streamline operations,...
Aftermarket Automotive Predictive Maintenance 101: The Proven Advantage Auto Shops Can’t Ignore

Aftermarket Automotive Predictive Maintenance 101: The Proven Advantage Auto Shops Can’t Ignore

by Service Intel | May 6, 2025 | Marketing, Sales

Imagine if without looking under the hood of customer’s vehicle—not just to know what’s needed today, but to anticipate what recurring maintenance will be needed tomorrow. That’s the power of Service-Intel predictive maintenance CRM, and it’s transforming...
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