Average sale per repair order, gross profit margin (GPM), vehicle count, and customer retention—these are the four critical areas you need to track to be profitable. Building a reputation for success with repairs and condition-based maintenance is also key. But what...
If your automotive service shop has been trying to stay profitable in these trying times with little success, I bet you’ve been using one of these less-than-profitable methods of generating revenue. Using cheap parts Skimping on parts quality is a no-no. The practice...
A CRM that provides ultra-accurate service alerts based on the shop’s service records, time elapsed and miles driven is a shop owner’s dream. But that’s not how CRMs work, is it? Are You Another Dissatisfied CRM Customer? Generic CRMs try their best to perform data...
We know that automotive profitability depends on pricing services correctly and adopting a maintenance-based business model. Your Automotive Repair Service Profitability Depends on Customers satisfaction.The average net profit for automotive service owners is not even...
Automotive service shop profitability is really just a numbers game. Yes, you have to have customers coming into the shop to generate revenue, but you must also know how to accurately price your services to generate a profit.In a recent blog (“Must-Have Skills for...
Computers are able to track every service we perform on our customers’ vehicles, but if you’re like the average shop owner, you’re not taking full advantage of the data. An up-close look at how CRMs are Supposed to work for your auto repair shop in the best way.The...
We all read the articles regarding structural changes in the aftermarket service industry, the State of the Automotive Service Industry in 2021 which is taking hits from all sides: The traditional marketing strategy shops use is fixated on new customers. Dealerships...
A smart CRM for your workshop that features personalized service recommendations generates customer trust. Trust is the foundation upon which automotive shops can build a storehouse of loyal customers, who recommend the shop to family and friends. And the cycle...
Personalized service recommendations go a long way to generating accuracy in automotive service and doing an honest day’s work. But with a smart CRM, you can also use these precision recommendations to build consumer trust. A smart CRM for your workshop now. Let’s...
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