Predictive Technology That Blows Traditional CRMs Out of the Water Are you still using gut feelings to predict your customers' next service? That’s like trying to diagnose a check engine light with a mood ring.Let’s stop pretending outdated CRMs are working for your...
When Good Shops Want to Be Great Let’s be honest—Arbor Motion was already doing a lot right. Based in Ann Arbor, Michigan, the shop is known for its excellent customer service and expert technicians. But even great shops hit a wall—especially when appointment...
1. Spreadsheet Headaches Are Real (and Costly) Raise your hand if your shop is still juggling oil change reminders in a spreadsheet that looks like a Jackson Pollock painting. Don’t worry, you're not alone. Between red-highlighted cells, cryptic notes (“Accord maybe...
Missed Auto Repair Appointments Are a Profitable Shop’s Worst Enemy Missed appointments: the ghosting epidemic of the auto repair world. One minute you’re geared up for a brake job, the next you’re standing in an empty bay, wondering if your customer got abducted by...
Welcome to 2025, where cars can almost drive themselves, but somehow your shop still has three missed appointments, a no-show oil change, and a customer arguing about why their “check engine” light is on—again. If you feel like running an auto repair shop is more...
“Alexa, when is Mrs. Thompson’s Camry due for her next oil change?” Alexa: “Sorry, I don’t have access to your shop management system.” If Alexa could blush, she would. Fortunately, Service‑Intel doesn’t fumble like a voice assistant at an oil-stained keyboard. It's...
Taking care of your vehicle might seem intimidating, but staying on top of routine car maintenance is simpler than most people think. Whether you're driving a brand-new model or a well-loved ride, these tips will help keep things running smoothly, avoid costly...
“Alexa, when’s Mrs. Thompson’s Camry due for an oil change?”...crickets. If you’ve ever wished your shop management system could just answer your service questions out loud—like a superpowered assistant—you’re not alone. And no offense to Alexa, but she doesn’t know...
Automotive retention tools are the secret weapon smart shops are using to ditch outdated inspection-based upselling. Imagine replacing "maybe we’ll find something" with “we already know what’s due.”Now that’s trust. Service‑Intel helps you win repeat business,...
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