Acquiring new customers is essential—but customer retention is vital? That’s where long-term growth really happens. In fact, studies show that it costs 5x more to attract a new customer than to retain an existing one. For auto repair shops, that means creating a...
In today's fast-paced auto repair industry, reliable Shop Management Systems (SMS) are no longer enough. Whether you’re a growing independent garage or a multi-location service center, the right combination of software can dramatically streamline operations, boost...
Imagine if without looking under the hood of customer's vehicle—not just to know what's needed today, but to anticipate what recurring maintenance will be needed tomorrow. That’s the power of Service-Intel predictive maintenance CRM, and it’s transforming the way...
In today’s digital landscape, online reviews can make or break your auto repair shop. Potential customers often rely on these reviews to decide whether or not to trust your business with their vehicles. A consistent flow of 5-star reviews can boost your credibility,...
The One Simple Word Your Profits Hang On: “Maintenance” Show Your Customers the Importance of Maintenance Promote Maintenance as a Strategy to Lower the Total Cost of Vehicle Ownership and Gain Loyalty Keep Your Auto Repair Shop Profitable by Tracking Maintenance...
A CRM that provides ultra-accurate service alerts based on the shop’s service records, time elapsed and miles driven is a shop owner’s dream. But that’s not how CRMs work, is it? Are You Another Dissatisfied CRM Customer? Generic CRMs try their best to perform data...
We know that automotive profitability depends on pricing services correctly and adopting a maintenance-based business model. Your Automotive Repair Service Profitability Depends on Customers satisfaction.The average net profit for automotive service owners is not even...
Computers are able to track every service we perform on our customers’ vehicles, but if you’re like the average shop owner, you’re not taking full advantage of the data. An up-close look at how CRMs are Supposed to work for your auto repair shop in the best way.The...
A smart CRM for your workshop that features personalized service recommendations generates customer trust. Trust is the foundation upon which automotive shops can build a storehouse of loyal customers, who recommend the shop to family and friends. And the cycle...
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