Auto Repair Shop Management Software
Experience the only predictive CRM for Auto Shops with Service-Intel
Watch Service-Intel mine your full service history & daily mileage to forecast 36 recurring services—and uncover $100K+ in hidden revenue.
In Your 1-Hour Demo, You’ll See:
- Data Mining Live: Full history ingest—zero manual entry
- Predictive Dashboard: Next-best work-orders ranked by revenue potential
- Automated Outreach: Preview text/email triggers based on usage alerts
- Quick Integration: Connect Alldata, Mitchell1, Tekmetric & 20+ systems in minutes
See Service-Intel in Action!
Smarter Service Tracking, Powered by Vehicle Usage.
Service-Intel is a predictive maintenance software designed for auto shops, offering a smart and innovative way to streamline service operations. By harnessing advanced data analysis and predictive algorithms, it moves beyond standard maintenance schedules to accurately forecast and recommend upcoming service needs.
Predictive Maintenance
Stay ahead of repairs with usage-based insights that keep customers coming back.
Integrated CRM
Automate follow-ups, boost retention, and build lasting customer relationships with ease.
Actionable Insights
Make faster, smarter decisions with actionable insights and clear analytics that drive growth.
Streamlined Workflow
Simplify daily operations, reduce manual errors and save time with intuitive, shop-friendly tools.
Empower Your Business With Service-Intel Suite.
Unlock the full potential of your shop with Service-Intel’s all-in-one solution. Our powerful suite—POS, CRM, and WEB—works seamlessly to drive more revenue, streamline operations, and build lasting customer relationships.
Frequently Asked Questions.
I already track recurring maintenance manually. Why use software?
Congratulations, you operate a top shop. However, predicting maintenance-needs is time consuming and often applied inconsistently. SI CRM is simple to use, saves time, and pays for itself from day one.
Doesn’t my shop management system have all the service history. Why do I need SI?
A couple of shop management systems allow setting the next service interval, but it is often used inconsistently. SI CRM automatically syncs with the shop service history and ages 30+ recurring services. It then communicates the service needs automatically via text message, emails, and optionally postcards. The end result is an immediate boost in service sales.
I already have a good CRM. Why switch to Service-Intel CRM?
None of the premium CRMs age shop management system maintenance history or communicate service needs based on each vehicle’s daily mileage. For about the same monthly investment, you can upgrade your CRM to an authoritative fleet service management that vehicle owners trust.
Doesn’t Carfax do this?
Carfax collects service history from multiple shops and is able to estimate the next oil services. But it doesn’t load all your service history and accurately predicts 30+ maintenance needs based on each vehicle’s daily mileage.
How much effort is this going to take?
Getting started is a breeze as we do all the heavy lifting and customizing the system to your liking. 95% of the training is how to print reports for every customer. You do that and you will increase your profitability by 30% or more.
Is this OEM YMM specific?
OEM YMM usually has to do with tracking OEM services. SI does both. You can track OEM major services, i.e. MBZ A Service, B Service, or track individual components, parts, lubricants or fluids, i.e., MZB oil service, Volvo oil service, Full Syn Oil Service, Semi-Syn Oil Service, etc. SI capabilities are limited only by your detailed service history.
My customers already trust my recommendations
Is there such a thing as having too much trust? Replace vehicle inspections recommendations with authoritative aging of service history. Put your recommendation accuracy on steroids with powerful marketing software to get the best results ever!
I need to hire a new service writer first
With SI’s expert reporting at the front counter, your service writer candidate doesn’t require any automotive experience allowing you to choose a “people-friendly salesperson that you can train.
I need to hire a technician first
Hiring good technicians is tough. SI’s benefit is you will be selling more maintenance. Rather than looking for a senior tech, consider hiring an apprentice to perform the less complicated maintenance work.
I use a DVI tablet for service recommendations
With SI, you will use the DVI tablet to sell repairs, not regular services. All maintenance sales are done from the SI reports before the customer leaves the front counter (pre-inspection). SI also shortens the maintenance parts ordering and delivery time increasing shop efficiency!
I am busy already
SI fleet service management capabilities change the shop’s mix of work to favor higher margin recurring services. The boost in profitability gives you the option of sending heavy engine work down the street to keep your bays available for maintenance. The result is faster bay turnover with gross profitability is at 70% or higher.
I already sell a lot of maintenance
Our most successful shops are shops that favor maintenance already. SI makes your life easier. SI computerized fleet service management boosts efficiency, accuracy and credibility. All maintenance sales are done from the SI reports before the customer leaves the front counter. Aging of service history based on vehicle usage is authoritative and trust worthy. Pre-inspection service sales allows quicker parts delivery increasing shop efficiency.
One Integrated Solution Superhero Sales.
From predictive maintenance insights and automated marketing to mobile-friendly websites that convert, Service-Intel gives your auto shop the tools to grow smarter, faster, and stronger.
Service-Intel POS
Predictive Maintenance Sales Engine
Transforms your existing shop management system into a proactive sales powerhouse. By analyzing vehicle service histories and daily mileage, it automatically identifies upcoming maintenance needs, enabling service advisors to present trustworthy recommendations even before the vehicle arrives. This predictive approach not only builds customer trust but also significantly increases maintenance sales without the need for manual data entry
Service-Intel CRM
Customer Engagement and Retention
Service-Intel CRM is a fully automated, preconfigured system designed to enhance customer retention and streamline communications. It intelligently ages service history based on each vehicle’s usage, delivering timely and relevant messages through texts, emails, and postcards. This ensures customers receive accurate service reminders, boosting trust and encouraging repeat business.
Service-Intel WEB
SEO-Optimized, Mobile-Friendly Website
Service-Intel WEB offers professionally designed, SEO-optimized websites tailored for auto repair shops. Recognizing that 87% of customers search for auto services via mobile devices, these responsive websites enhance online visibility and attract new customers. Integrated tools like appointment schedulers and live review feeds further improve customer engagement and trust.
Shop Management System Integrations.
Our automotive repair software is designed to integrate effortlessly with leading Shop Management Systems (SMS), giving you the power to unlock a whole new level of efficiency, customer engagement, and revenue potential.
The Service-Intel Solution
1. Send customer SI service-need predictions via SI texting before vehicle drop-off.
2. Ask the customer if you should estimate DUE NOW services. The answer often is “Yes”.
3. Get an estimate approved with a note that parts will be waiting when they arrive.
4. With SI vehicle inspection and pre-sold maintenance are done at the same time!
“We know auto repair! My wife and I owned and operated a shop servicing 450 vehicles per month, losing money. Then I developed Service Intelligence and increased my work-order average by $200 because my service writers never missed a service-need sale opportunity again. With Service-Intel, I put my service sales on rails.”
JORGE ANTICO
Founder and CEO of Service-Intel
Ex-Owner of Santa Monica Auto Center, Santa Monica, CA
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Get Practical Tips and Insights
At Service-Intel, we’re committed to helping you run a smarter, more profitable shop. Our blog delivers practical tips, industry insights, and service intelligence strategies you can put to work right away.