“I am a MaxxTraxx user and have used ServiceIntelligence for 19 days. I made an additional $10,000 in revenue so far from presenting the ServiceIntelligence Point-of-Sale reports to the customers at the front counter.  Before ServiceIntelligence, I used safety inspection worksheets but  it was difficult to get customers to buy recommended service.  Now, when I print out the reports from ServiceIntelligence, customers accept recommendations and purchase more services because the computer is unbiased and generated what is needed for their car with accuracy.  Two examples: Ford truck came in for a transmission issue, told him what was wrong with the transmission plus showed him the SI report regarding the radiator hoses needing to be change after four years and the customer bought all the water hoses, $1600 worth.  Then a  new Lexus with 16,000 miles came in for an oil change, according to the SI report she had not had a wheel alignment and  balancing ever done on her car listed under the “No History” section. The customer bought the wheel alignment and balancing also.  She spent $250 instead of $30 for just the oil change.  I have used  DemandForce and was interested in Customer Link when Rex at MaxxTraxx suggested I give ServiceIntelligence a try.  I  have been in business for a long time and this is the best Customer Retention company I have ever used!  I am a believer in ServiceIntelligence and will be with them for a long time! I highly recommend ServiceIntelligenceCRM.com.” ~Dave Piper

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